General Privacy Policy
Veterans Heating and Air Conditioning, Plumbing, and Electrical (“we,” “us,” or “our”) operates the website [YourWebsiteURL] (the “Site”). This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
Information Collection and Use
We collect personal information to provide and improve our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
Types of Data Collected:
Personal Data: We may collect personal identification information such as your name, email address, phone number, and address when you contact us or fill out a form on our website.
Usage Data: We may collect information about how our website is accessed and used, such as your IP address, browser type, and browsing history.
Cookies and Tracking: Our Site may use cookies to track user activity and improve your browsing experience.
How We Use Your Information
We use your data to:
– Respond to inquiries, schedule services, and fulfill customer requests.
– Improve our website and customer service.
– Send you relevant promotional materials, updates, or service-related communications.
– Data Sharing
– We do not sell or share your personal data with third parties, except when required by law or necessary to provide our services (such as working with contractors or service providers).
Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at service@veteransheatingandcooling.com.
SMS Communication & A2P Compliance
When you provide your phone number through our website forms, you may opt in to receive text messages from Veterans Heating and Air Conditioning, Plumbing, and Electrical. These messages may include appointment confirmations, service updates, reminders, billing notifications, and occasional promotional offers.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You may reply HELP for assistance.
Information We Collect for SMS
We may collect:
How We Use SMS Information
We use this information to:
Data Sharing for SMS
We will never share your contact information for marketing purposes.
We may share information only:
Data Security
We take reasonable steps to protect your personal information from unauthorized access.
Managing Your Information
You may request to access, correct, or delete your personal data by contacting us at service@veteransheatingandcooling.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.