Customer Reviews

Veteran Heating and Cooling LLC

3000 Southeast Destination Drive #11, Grimes

4.9 115 reviews

Brenda Thaden ★★★★★ 4 weeks ago
Everyone at Veteran Heating and Cooling does a great job! Zach and crew installed a new unit last year and they were courteous and efficient. Today, Berton performed the annual maintenance check. He was friendly and very knowledgeable. … More And Julia is always so pleasant on the phone. I'm very impressed with the whole team! Thanks!
Gerard Krupke ★★★★★ 2 months ago
Zach is knowledgeable, personable, and honest. It's such a value and a peace of mind to have trustworthy craftsmen working on my home!
I appreciate the explanation of the work and his straight forward business approach - not going … More for the upsell but giving his opinion about the product options.
Highly recommend!
Kathy Phillipi ★★★★★ a month ago
Veteran Heating and Cooling are by far the best company to work with! The owner, Zach, came to fix our A/C unit this summer and talk about an honest, caring company. He was upfront with us regarding our repairs and the fact that it might … More not be a permanent fix.
Yesterday Berton came to do our furnace inspection and he couldn’t have been nicer. We are a family with lots of military service and working with this veteran owned company was great! If you want good honest service call Veteran Heating and Cooling!!
Matt Eccles ★★★★★ a month ago
Bertan was great. Professional and knowledgeable. Highly recommend Veteran heating and cooling. Been a customer for close to 3 years when they installed my system.
Zac Fox ★★★★★ 3 weeks ago
Berton came over today for some scheduled maintenance. Did solid work! He was professional and worked quickly. He even fixed our garbage disposal without us even knowing it was locked up.
Thanks Veteran Heating and Cooling!
Jennifer Nissen ★★★★★ 6 months ago
Zach was very responsive And told me exactly what needed to be fixed. Glad to have this company. Burton came out and got it fixed and my fireplace works better than it did better. Thank you Veteran heating and cooling.
Melissa Cruz ★★★★★ 6 months ago
Zack and Burton came out and looked at my central air unit. Great guys! And they gave me all several options on fixing it. 10/10 recommend!
Angie Gaul ★★★★★ 8 months ago
Zach came out for an unscheduled visit due to my outside unit not turning on. He is the real deal! Professional, personable, and he definitely knows his stuff! Thanks for the awesome service!
Becky C ★★★★★ 6 months ago
I have had Zach with Veteran Heating and Cooling perform my maintenance for my homes HVAC system for the past 2 yrs. Very courteous, punctual and, what I appreciate the most, no attempt at up-selling.
Phil Cowan ★★★★★ 7 months ago
Zach came out and fixed our AC in no time. He was super professional, friendly, knowledgeable, and came out on a Sunday evening. Would highly recommend him!!
Courtney Jensen ★★★★★ 11 months ago
Zach came out to do some maintenance on my AC and furnace. He was very personable, informative and answered all my questions. He let me know what different services and things they can do, what he noticed and what to look out for which … More was nice being a first time homeowner. Will definitely be using them in the future!
Chuck Bucinski ★★★★★ 6 months ago
Berton fit me in same day! Prompt and very knowledgeable. Extremely friendly. Will highly recommend to all my family and friends
Gianna Serena ★★★★★ 5 months ago
Berton worked in my fall maintenance check up today. He was friendly, timely, and efficient.Thank you Zach
Daniel Rinehart ★★★★★ 8 months ago
Our AC went down in the hottest streak of the year (so far). To say we were stressed is an understatement. With 2 young kids it was a huge priority to get it taken care of quickly.Zach was on it. He was personable, knowledgeable, quick … More to respond, punctual and honest. He talked us through the ins and outs and he gave us a price the competition just couldn't beat. His communication through the whole process (even after we were completed) has been top tier.Kyle and Brayden installed. They were on time, communicated well and got the job done quickly. They worked like a well oiled machine, I know this because they completed their separate jobs independently and efficiently. Once they started they knocked it out of the park, they didn't have to stop and re-compare notes or chit chat, it was a-z, in and out.I was very impressed by the overall experience with Veterans. From the initial call to the job being done, I'm not sure it could have gone smoother for us. And as home owners, an experience like this one gives you a bit of anxiety. Veterans helped alleviate that anxiety with their professionalism, pricing and on the job skills. I can't recommend them highly enough.Thanks Zach, Kyle and Brayden! 'Murica!
Chris Moeller ★★★★★ 9 months ago
This was an excellent experience. Zach, the owner, was friendly, gave a clear, honest assessment of our unique situation (very old home), was punctual in matching our schedule, and worked quickly. Again, excellent.
Deb Cronin ★★★★★ 9 months ago
Zach came out to help us with our air conditioner which was freezing up. He explained everything he was checking in our system, all of our options once he identified our AC’s problem, and everything he did to address the issue. We’ll absolutely … More be calling Veteran’s the next time we need HVAC service!
Teresa Russo Dyer ★★★★★ 6 months ago
Berton was very nice. Enjoyed conversation with him. He answered all of her questions. I highly recommend him. I highly recommended Veteran heating and cooling.
Jennifer Hamlin ★★★★★ 9 months ago
Zach came by to help with an A/C issue. He was super helpful and thorough with explaining the issue he saw & handled everything with my warranty company. Appreciate the kindness & quick work!
Nicole Zurschmiede ★★★★★ 7 months ago
Worked with Zach today on my AC with my home warranty issue. Knowledgeable, friendly and cared about the issues and complaints. Happy with outcome so far.
Dennis Drager ★★★★★ 6 months ago
Burton from Veteran Heating and Cooling was efficient, knowledgeable and friendly. I am pleased with the service he provided getting us ready for the upcoming heating season.
Matt Riggins ★★★★★ 10 months ago
Zach is an absolute pro. We called four local HVAC companies - Zach answered our first call, scheduled same day. After inspecting inside and out, he took the time to explain what our options were - which things needed replaced, versus which … More things would be fine. Refreshing sense of honesty in an industry where many contractors are eager to diagnose a full replacement. We highly recommend Zach and Veteran Heating and Cooling.
Joel Altringer ★★★★★ 6 months ago
Our air went out, I called Zach at 9am and he was at our house before noon to help us out. Great service, highly recommend.
Emma Chalupa ★★★★★ 9 months ago
Zach was so great to work with! He was very personable and professional. Was super great about explaining options and information. Highly recommend!
Will Bocholis ★★★★★ 9 months ago
Zach’s service for us was first class. He was very transparent with the diagnosis and what our options were to fix our AC. Would highly recommend!
Vicki West ★★★★★ 6 months ago
Veterans installed a new water heater and serviced my furnace for the winter months. All expert technician, veterans, knowledgeable, honest and professional! Give them a try!!!
Jordan Christian ★★★★★ 10 months ago
Zach was great came out answered all my questions and wasn’t push and very friendly. He also took the time to walk me through and show me the parts of my ac and explained things to me as he was doing it. Would highly recommend Veteran Heating … More and cooling.
Micaela Deghmoum ★★★★★ 8 months ago
Zach was awesome to work with and so helpful and informative! Will definitely be doing future work with him and his company.
Brett Kaszinski ★★★★★ 8 months ago
Zach came out and checked our AC unit out that wasn't working. Great guy fair honest reliable. Gave us all options to fix our unit.
Abby Haubrich ★★★★★ 8 months ago
Zach was great to work with! He took his time to explain the problem and what it would take to fix it. Very efficient!
Samuel Paul Cropper ★★★★★ 9 months ago
Excellent service! Jayce came out and was able to help us. He was extremely knowledgable and helpful. I would recommend this company to anyone!
Susan Sodders ★★★★★ 10 months ago
Have had Zach out to check equipment several seasons. Always dependable, courteous and honest. Appreciate his work and Military Service. -Susan
Virginia Smelser ★★★★★ 10 months ago
Zach serviced my HVAC today at about 1pm. He was efficient, explained who he was & what he was here to do. He mentioned looking for the Veteran's truck or shirt to identify the service people. Very grateful for your help.Thank … More you.
Titus Smith ★★★★★ 6 months ago
Zach came out to do a duct cleaning and dryer vent cleaning and he was awesome! I am so happy I chose Veteran Heating and Cooling. He mentioned they also have a maintenance program on the furnace and AC and I signed up for that also. Could … More not be happier with the professionalism and insight Zach gave. I look forward to working with them for all my heating/cooling/electrical needs in the future! Also I forgot the office lady Julia she was such a delight!!
Cherie Overton ★★★★★ 9 months ago
Veteran Heating and Cooling is BETTER then 5 stars. After having another company attempt to “rip us off” in a major way a few years ago we will NOT use anyone other than Veteran H and C. Honesty and integrity are EVERYTHING when it comes … More to good business.
Janessa Moore ★★★★★ 9 months ago
Zach did a great job and explained everything very well! Will definitely use Veteran again!
Carol Gloden ★★★★★ 7 months ago
Zack was very knowledgeable and explained entire process before during and after. Excellent service!
Zac Bales-Henry ★★★★★ 6 months ago
Breton came out and did an exceptional job. The team at Veteran Heating & Cooling really are the best.
Emily Piper ★★★★★ 8 months ago
Julie in the office is amazing and Zack was here with a friendly face and fixed everything right away. Can’t thank them enough
Ellie Cropper ★★★★★ 9 months ago
Jayse and Zack did an incredible job helping is. 10/10 would recommend them to everyone.
Jordan Keith ★★★★★ a year ago
Zach came out after hours to fix our AC. He quickly and thoroughly diagnosed the issue and had us up and running in no time. We will be using his services in the future!Positive
Responsiveness, Punctuality, Quality, Professionalism, Value … More …More
daniel allensworth ★★★★★ 9 months ago
Zach was awesome got us up and going pretty quick thanks again highly recommend
Donna Waite ★★★★★ 9 months ago
They came out quickly, were very informative, respectful and knowledgeable. We enjoyed working with them.
Faith Wood ★★★★★ 9 months ago
Zach was awesome, he was very informative and answered all of our questions!
Samuel Johnson ★★★★★ a year ago
Zach was willing to squeeze me in on his way to another appointment. Took the time to fully diagnosis the issue to find the actual problem instead of just throwing new parts in. Very very reasonable on pricing. I highly recommend if … More your looking for excellent service.Services
HVAC system repair, A/C system maintenance, Heating system repair, A/C system repair …More
Whitney ★★★★★ 7 months ago
Great work! Professional, friendly & provided a lot of great knowledge for a first-time homeowner.
Jayme Loomis ★★★★★ 6 months ago
Zach did a great job and was very informative!
Heather Tarson ★★★★★ 7 months ago
Zach was very professional, timely & reasonable! Highly recommend!!
Travis Ensley ★★★★★ 6 months ago
Zac is the right guy for the job. Hands down. Integrity, and professionalism.
Amanda Jones ★★★★★ 7 months ago
Zach is the best in town! Always responsive and very kind.
KellyAmy Underhill ★★★★★ 8 months ago
Zach was early, courteous, professional, fast and affordable! Great job!!
Abby Goodrich ★★★★★ 9 months ago
Zack came out and did a great job fixing my air conditioner!
Randy Knudtson ★★★★★ a year ago
Zack Flick has serviced our furnace and A/C for many years and now he's the owner of his own company, Veteran Heating and Cooling. Based on all my past experience with Zack, I highly recommend this business for your HVAC needs.You … More can always expect quality, professional workmanship at a fair price.Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
HVAC system maintenance …More
Abigail Chavez ★★★★★ 9 months ago
Wonderful service! Very knowledgeable and helped keep us cool in the summer heat. Highly recommend!
Erin Novak ★★★★★ a year ago
Working with Zach is great from start to finish! He is knowledgeable and meticulous in how he cares for our furnace, ac, minisplit, and tankless hot water heater. Highly recommend!Positive
Responsiveness, Punctuality, Quality, Professionalism, … More Value …More
Josh Klunker ★★★★★ 6 months ago
Outstanding quality work done in a timely manner. Would give ten stars if there was an option
ben grotzke ★★★★★ a year ago
As a realtor, it is important for me to have people that I can trust. I had a client needing all new mechanical installed and the team here stepped up and got it done. Zach and his group are great to work withPositive
Responsiveness, Punctuality, … More Quality, Professionalism, Value
Services
HVAC duct and vent repair, Heating system installation, HVAC duct and vent installation, AC installation, Thermostat installation, Service not listed …More
Marcus Boles ★★★★★ a year ago
Ryan was on time and very helpful. I'm a veteran and they came out and checked my system, Ryan went out of his was and had me go and get a thermostat and put it in at no extra cost . That's customer Service . I would recommend … More anyone to Use them. Zack the owner is Awesome to good quality service, His wife Julia who handles the calls very professional . Over all a great experience. Thank You Veterans Heating and Cooling. If I could leave a 10 Star review I would
Nick Praska ★★★★★ a year ago
The whole crew is professional and timely. Zach is very knowledgeable and will explain any repairs that need to be made and your options for a new install.Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Heating … More system repair, Heating system installation, Heating system maintenance, Thermostat installation …More
kevin beck ★★★★★ 10 months ago
Early and professional. Let me know all my options and wasn’t trying to push sales. Great company and I will be using them for any future events
Renee M ★★★★★ 9 months ago
We were very happy with the service. They came right away and got our air conditioning working again!
Nora Crosthwaite ★★★★★ 2 years ago
When my furnace broke last week, I figured I'd give Zach a shot at Veteran PHC. I'm super impressed. He came over that day, checked out the furnace, and immediately diagnosed the issue. He also worked with my home warranty company … More to ensure I'd get reimbursed for 80% of the repair. This week, he fit in my repair and also flushed my tankless water heater for me. I'm very pleased with my experience and happy to have another HVAC company in my back pocket. Thanks, Zach!
Jennifer Dutcher ★★★★★ 10 months ago
I love their customer service and honesty. I can't wait to continue to work in the near future with them.
Al Taylor ★★★★★ 10 months ago
There are always available when you need them the most! They have great prices and great service. Quality second to none.
Jillian Newhard ★★★★★ 6 months ago
Highly recommend—Zach does an amazing job!!
Tj Mcintosh ★★★★★ 7 months ago
Went very smoothly and they did a great efficient job.
Jerry Cook ★★★★★ 5 months ago
Berton and Adam did great job.
Leah Antle ★★★★★ 9 months ago
Zach was out here and did an awesome job
Lori Ann Halsted ★★★★★ 7 months ago
Great service and said any problem call again. Tyvm
Joyce Lassic ★★★★★ 6 months ago
Zack was super nice and friendly.
Suzanne Hansen ★★★★★ 8 months ago
Did a great job & was very pleasant to work with!
Emily W ★★★★★ 10 months ago
Great experience with Zach doing maintenance on our AC
Emma Larson ★★★★★ 10 months ago
Was very informative on the whole process and super friendly. Would definitely recommend.
Daniel Sherack ★★★★★ 6 months ago
Friendy quality service / annual inspection.
Geoff Moore ★★★★★ 11 months ago
Zack did a great job, and was super speedy
cody nicely-green ★★★★★ 10 months ago
First class customer service and knowledge. I will be working with them for years to come.
Berton ★★★★★ 6 months ago
Veterans is wonderful & fun to work with!
Kathy Miller ★★★★★ 10 months ago
Zach is great! Highly recommend!
Jared Robb ★★★★★ 9 months ago
Zach was excellent! Great knowledge!!!
Rashad Yousef ★★★★★ 7 months ago
Great job
Joe ★★★★★ 9 months ago
Great experience as always!
Jayse Durbin ★★★★★ 6 months ago
Awesome service
Ben M ★★★★★ 4 months ago
I received excellent service from Berton for a furnace tune up. He arrived on time, was incredibly professional and personable, and was thorough in his work. I won't hesitate to call Veteran again.
Nehemiah Winkel ★★★★★ 5 months ago
I own a small electrical company and have done work with Veterans Heating and Cooling. They’re my go to recommendation when asked if I know a good HVAC company. I do not take referrals lightly as they reflect on my business as well. I never … More worry about referring Veterans as they do great work and I’d only trust them when it comes to my personal home as well.