SMS Terms & Conditions

Effective Date: 02/11/2026

Veterans Heating and Air Conditioning, Plumbing, and Electrical (“Company,” “we,” “us,” or “our”) offers SMS text messaging services to provide customers with service updates, appointment reminders, and promotional communications.

By opting into SMS communications through our website forms, service agreements, or other written consent methods, you agree to the following terms.


1. Program Description

When you opt in, you may receive text messages related to:

  • Appointment confirmations and reminders

  • Service updates

  • Dispatch notifications

  • Billing notifications

  • Follow-up messages

  • Promotional offers (if opted in)

Message frequency may vary depending on your interaction with us.


2. Opt-In

You opt in to receive SMS messages by:

  • Submitting a website form that includes SMS consent language

  • Providing verbal or written consent

  • Checking a consent box on a service request form

Consent is not a condition of purchase.


3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. You are responsible for any charges incurred from your carrier.


4. Opt-Out Instructions

You may opt out at any time by replying:

STOP – to unsubscribe from messages
HELP – for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.


5. Supported Carriers

SMS delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages.


6. Privacy

Your privacy is important to us. We will never share your contact information for marketing purposes.

We may share information only:

  • With service providers necessary to deliver SMS communications

  • If required by law

  • In connection with a business transfer or merger

Please review our full Privacy Policy at: [Insert Privacy Policy URL].


7. Data Security

We implement reasonable safeguards to protect your personal information. However, no electronic transmission is completely secure.


8. Contact Information

If you have questions regarding these SMS Terms & Conditions, please contact:

Veterans Heating and Air Conditioning, Plumbing, and Electrical
4167 Avenida De La Plata Suite 122
Oceanside, CA 92056
(760) 501-8381
service@veteransheatingandcooling.com